Author Archives: devohagan2015

If you have a line of customers, would you bring any to the front of the queue?

If I eat in a restaurant with a $40 main course, my expectation of the service standards is certainly different than in a restaurant with a $7 meal. My ultimate […]

More business opportunities than ever

10 years ago I noticed parcel deliveries to my Australian home were becoming more regular. My teenage kids had discovered they can go online and order computers, gadgets all manner […]